Identify and Tame Your Behavioral Habits

Course Description

Credits: Managing Conversations When You Think Faster Than You Speak is approved by PMI for 7 PDUs, ICF for 7 CCEs, SHRM for 7 PDCs, and HRCI for 7 credit hours. Type: One full day on January 13, 2026 Everyone has “ITs”—the automatic behavioral habits that appear when stress, uncertainty, urgency, or emotion rises. These patterns silently shape how you communicate, make decisions, and engage with others. They influence whether you are perceived as confident or defensive, collaborative or guarded, approachable or intense—and most importantly, whether your message lands the way you intend. In this introspective full-day workshop, participants use the Swiss Army Life Tool, IT Discovery Method, and the IT Naming Map to identify their personal ITs, understand where those habits originate, and learn a practical tool to interrupt them in real time. Designed for individuals who feel plateaued, overlooked, misunderstood, or “stuck,” this immersive course delivers substantial aha-moments and teaches the behavioral shifts that elevate presence, clarity, and communication effectiveness. Your cohort will be using an integrated cohort model. HR, project managers, and coaches frequently work with—and rely on—each other in real organizational settings. For this reason, attendees from all three certification bodies participate together. This structure provides richer dialogue, exposes you to multiple approaches to problem-solving, and builds communication skills that transfer directly into cross-functional work.